Dyżurnet.pl is a team of experts from the NASK Research Institute, operating as a contact point for reporting illegal content on the Internet, especially content related to the sexual exploitation of children. It is part of the National Cybersecurity System.
From the very beginning of its activity, NASK has been implementing projects aimed at improving Internet safety. The experts at Dyżurnet.pl, supported by the knowledge and experience of other specialized NASK teams, along with transparent operational procedures, ensure effective intervention and provide safety for users reporting violations.
Under the Polish National Cybersecurity System Act, NASK – National Research Institute serves as one of the national CSIRT teams responsible for responding to cybersecurity incidents.
Its responsibilities include receiving and analyzing reports concerning online child sexual abuse material. This task is carried out by Dyżurnet.pl.
Our mission is to make the Internet a safe place — especially for children. We create a space where anyone can report concerning content or behavior encountered online. Thanks to the involvement of Internet users and cooperation with the appropriate institutions, we respond to threats and help protect the youngest.
Technology today offers enormous possibilities — it facilitates life, education, communication, and development. But this same progress also brings increasing threats, especially in the digital environment. Harmful and illegal content on the Internet is becoming more widespread.
That is why we continuously monitor and analyze technological trends and actively respond to emerging threats. We use modern solutions, but also develop our own tools that help identify and limit access to dangerous content — especially content that poses risks to children.
We closely follow legal changes and new trends in the fight against illegal and harmful online content. We conduct research that helps us better understand the challenges of the digital world and respond to them more effectively.
The results of our work include publications and reports that we share with a wide audience — from experts and institutions to parents and teachers. This allows us to operate not only as a response center, but also as an important source of knowledge and support in building a safer online environment.
The mission of the Dyżurnet.pl Team is to take action to help create a safer Internet. This mission is carried out not only by responding to threats, but also by promoting knowledge about safe online use: preparing publications, running campaigns and social programs that promote good practices and inform about potential online risks. Together with other NASK experts, we conduct trainings, conferences, seminars, and workshops for students, teachers, parents, police officers, and representatives of the justice system.
Since 2005, the Dyżurnet.pl Team has been implementing the European Commission’s Better Internet for Kids strategy, co-creating the Polish Safer Internet Centre (PCPSI) https://www.saferinternet.pl/. It is formed by NASK – National Research Institute (PCPSI coordinator) and the Empowering Children Foundation. The strategy, implemented in most European countries (www.betterinternetforkids.eu), aims to promote safe use of the Internet and new technologies and to support responses to online threats affecting children.
Our activities are supported by a Consultative Committee consisting of representatives of public administration, the justice system, and non-governmental organizations.
We cooperate with law enforcement and the justice system — both in daily handling of reports and through joint trainings, knowledge sharing, and the development of effective systemic solutions.
We work with other international hotlines to effectively combat online crime, particularly in the context of child sexual exploitation (CSAM). Membership in the INHOPE Association enables global action against the distribution of material depicting child sexual abuse and fosters the exchange of experience among member hotlines. The Dyżurnet.pl Team operates in accordance with standards adopted by INHOPE. To learn more, read the Code of Practice.
We develop partnerships with administrators and online platforms, supporting them in the rapid removal of illegal content and helping them adapt their actions to changing regulations and digital-world challenges. Thanks to cooperation with selected internet services and social media platforms, Dyżurnet.pl acts as a trusted flagger within these services. Reports submitted by such entities are treated as a priority by service providers.
We conduct educational activities — we train parents, caregivers, and teachers, providing them with the knowledge and tools needed to support children in safe online use. Dyżurnet.pl cooperates with helplines 800 100 100 — for teachers and parents — and 116 111 — for children and youth — operated by the Empowering Children Foundation.
We are open to cooperation with any person, organization, or company that — like us — wants to build a safer Internet. We invite you to contact us and work together: [email protected]
